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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leah Shetler

Leah Shetler

July 16, 2024

5  out of  5
rating by Leah Shetler
"Chelsea was so fabulous and quick to get us different quotes and running different scenarios. She has a ton of experience and so far has been great to work with! Would recommend her to anyone looking for insurance!"
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John H

May 3, 2024

4  out of  5
rating by John H
"Dustin was very friendly, professional and thorough."
We responded:
"Thank you so much John!! We will continue to provide great service and hope to earn your 5 star rating in the future !!"
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Tiffany Hoskins

May 1, 2024

5  out of  5
rating by Tiffany Hoskins
"This was the easiest and nicest experience I have ever had with an insurance company. I recommend highly if you are looking."
We responded:
"Thanks so much for this awesome review and for sharing your experience Tiffany!! We truly appreciate your business and will strive to give you outstanding service every time!! "
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Cory Drechney

January 28, 2024

5  out of  5
rating by Cory Drechney
"Spectacular service. Highly recommended"
We responded:
"Thanks Corey!! We appreciate you :) "
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Marcy Dolphin Holland

August 12, 2023

5  out of  5
rating by Marcy Dolphin Holland
"They are all very personable and knowledgeable. Always have patience and help me when I have questions."
We responded:
"Thank you so much for this great review!! We appreciate you!! "
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Kayla D.

August 11, 2023

5  out of  5
rating by Kayla D.
"Great ladies to work with! Always pleasant and prompt whenever I need anything!"
We responded:
"Thank you Kayla!! We appreciate the positive feedback and will continue to work hard for you! "
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3333billyboy

February 7, 2023

5  out of  5
rating by 3333billyboy
"Chelsea was very friendly and easy to work with"
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Tricia Aerial Tran

January 25, 2023

5  out of  5
rating by Tricia Aerial Tran
"Holly is nothing short of amazing! Very educated in her profession, and really knows how to make you feel welcome. She works with your needs, and doesn’t rush you. I really appreciate how she helps you better understand the details as well. Highly recommend her services!"
We responded:
"Tricia thank you so much for this awesome review!! We really strive to make sure our customers are well taken care of and we really appreciate your business!!"
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Paije Harvey

January 25, 2023

5  out of  5
rating by Paije Harvey
"Holly always makes things super simple and easy for us, you can really tell she takes pride in doing her job! 12/10 recommend working with her!!"
We responded:
"Thank you Paije!! We are so grateful for your business and will continue to work hard to give you excellent service !!"
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Megan Ellis

January 25, 2023

5  out of  5
rating by Megan Ellis
"Hands down the best agent I have ever used! Holly is personable, knowledgeable, and passionate about helping others. Best around no doubt!"
We responded:
"Thank so much Megan!! We truly appreciate your business and will continue to work hard for you! :)"
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Kelly Botts

January 14, 2023

5  out of  5
rating by Kelly Botts
"Very personable office staff. We worked with Chelsea for home and auto policies. She was very polite and explained each coverage thoroughly to us until we felt confident in our understanding. Dog friendly office only made the entire experience that much better!"
Profile photo of Syreeta Plummer EL

Syreeta Plummer EL

November 17, 2022

5  out of  5
rating by Syreeta Plummer EL
"Outstanding customer service, staff member Chelsea was very polite. I was impressed to be contacted within less than 24 hours of my inquiry. Early bird gets the worm I am still getting follow ups from other offices from an inquiry over a week ago. Go with Holly Mitchell's office you will not regret it!"
We responded:
"Thank you Syreeta for this awesome review!! We really appreciate your business!! "
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shawna murdock

June 15, 2022

5  out of  5
rating by shawna murdock
"Chelsea is the best! Fast and convenient service. Answers any and all questions quickly. Throughly explains everything, I never feel left in the dark. Couldn’t be happier!"
We responded:
"Thanks so much for your review Shawna!! We appreciate your business!! "
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Jonathan Wulitich

May 25, 2022

5  out of  5
rating by Jonathan Wulitich
"I was looking to switch insurance carriers, and i already had State Farm in mind. I work for a property restoration company, and a good amount of work we do comes from State Farm. That being said, State Farm already built a solid reputation in my mind. So i contacted my local agency online, and they reached out to me very promptly. Chelsea was very helpful, attentive, and super knowledgeable. She explained coverages in detail, answered any questions i had, and made sure that i was completely satisfied with the choice that i made. She reinforced the decision i made to choose State Farm."
We responded:
"Thank you for your review Jonathan! We truly appreciate your business!"
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Emily Svetanoff

May 9, 2022

5  out of  5
rating by Emily Svetanoff
"Such a great team here. They are always super responsive, very helpful, and willing to answer any/all questions. They are on top of their game and I would not go anywhere else! Highly recommend."
We responded:
"Thanks so much for taking the time to give us your feedback Emily!! We truly appreciate your business and will work hard to continue to give you excellent service !"
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Jessicca Lay

May 9, 2022

5  out of  5
rating by Jessicca Lay
"Holly and Cheyenne have been incredibly responsive and easy to communicate with. My fiancé and I couldn’t be happier with our rates and coverages! Bonus: the State Farm mobile app is by far the most user-friendly insurance app that we’ve used."
We responded:
"Jessicca thank you so much for the kind review!! We are so glad we were able to earn your business and will take great care of you!"
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Deziree

May 6, 2022

5  out of  5
rating by Deziree
"Chelsea is amazing! She was very helpful in answering all of my questions. I highly recommend her for your insurance needs."
We responded:
"Thank you for taking the time to leave us a review!! We agree that Chelsea is great and we are very thankful to have her as part of the team !!"
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Nate Patrick

May 6, 2022

5  out of  5
rating by Nate Patrick
"Holly and the team are phenomenal!! They are thorough and they do a tremendous job at explaining what my insurance is supposed to be doing for me! State Farm truly takes “like a good neighbor” serious!"
We responded:
"Thank you Nathan!! We look forward to continuing to give you excellent service !"
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Adam Dohmen

May 6, 2022

2  out of  5
rating by Adam Dohmen
"Very helpful overall but begged for a 5 star review."
We responded:
"We ask all of our customers for their feedback because we are a small growing business that heavily relies on our reviews so that customers can make their most informed insurance decisions. We are sorry we weren’t able to earn your 5 star review, even though your experience seems to have been positive. We try our hardest to give 5 star service and will continue to do so."
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A.K Word

May 3, 2022

5  out of  5
rating by A.K Word
"Chelsey was absolutely fantastic! She hooked me up with renters and car insurance with a fraction of what I was paying with those other guys. I totally recommend."
We responded:
"Thank you so much for taking the time to leave us a review!! We are glad to hear you were well taken care of and agree that Chelsea IS fabulous!"
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Cody Gunter

April 11, 2022

5  out of  5
rating by Cody Gunter
"10/10 would buy life insurance again"
We responded:
"Thank you Cody!! We are happy we could help you with that need for you and your family!"
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Tammy Gunter

April 11, 2022

5  out of  5
rating by Tammy Gunter
"Holly and her office staff provided me with excellent customer service! They went above and beyond to make sure all my expectations were met. If you are looking for friendly,, reasonable insurance look no further. Give them a call!"
We responded:
"Aww thanks so much Tammy!! It was a pleasure meeting you and we look forward to providing you with excellent service !"
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Chelsea Stout

April 11, 2022

5  out of  5
rating by Chelsea Stout
"Service is wonderful!"
We responded:
"Thank you Chelsea!! We appreciate your business!"
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Mariano Oliveri

April 11, 2022

5  out of  5
rating by Mariano Oliveri
"Best customer service in town! Highly recommend!"
We responded:
"Thanks so much for your business Mariano! We appreciate you as a customer and will continue to provide excellent customer service"
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drake turner

February 22, 2022

5  out of  5
rating by drake turner
"I had been an Allstate customer for many years but got frustrated at their recent downward spiral in terms of customer service. Dealing with Holly Mitchell State Farm has been a refreshing experience. The phone number directly rings to the office and all communication has been clear & concise. Emails are promptly returns. Their pricing beat Allstate on auto with better coverage and matched Allstate on homeowners with significantly better coverage. I highly recommend you give them a try!"
We responded:
"Drake we are so thankful that you have chose to do business with our office and will strive to continue to make sure you have exceptional service!! Thank you so much for taking your time to leave us a review!"